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Post Info TOPIC: Marketing

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Marketing


Bridgett- thank you.

Hey Shonda,
One more thing start practicing what you will say when your phone start ringing!!!! Believe me it will!!! I'll tell you the first time my phone rang and I was so nervous and excited I let the answering machine answer it!ashamed I have posted on the wall next to the phone a warm opening line. You may want to refer to the old forum about ?'s you may be asked and that way you are prepared and not caught off guard like me.  You can do a search under my name and you'll find it.  Also when I'm off from my regular job I go into "my real job" mode, means wearing my logo shirt, having an extra big purse for business cards, brochures, and always my sample binder in the car. You never where and who you will run into. The real beauty of our business is that it is for EVERYONE! Even the trip to the grocery store can open up dialog about the business because people WILL ask "What is an inventory?" Have a great big smile like you are their best friend and tell them "its peace of mind!!!"
Start practicing in your head what you say as if you are giving a presentation , the more you say it the more natural and confident you will sound.  Build excitement for your prospective clients!  smile
Good Luck!

Marshiel

-- Edited by mspencer at 10:53, 2007-07-19

-- Edited by mspencer at 10:54, 2007-07-19

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m

Member

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Posts: 24
Date:

Thank you all for your ideas, I am going to print these off and start today. The letter and Brochure I was planning to send out first requesting a meeting. I have my complete finished inventory done and presented in a very nice binder that I plan to take with me. Thank all so much, I feel I am on my way now and I will let you know how it goes.

Thanks
Shonda
www.chipsofmiddletn.com

__________________

Shonda Thomas
Middle Tennessee
Inventory Specialists


Veteran Member

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Posts: 37
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Great ideas, Marshiel, Fred, and George!

Also, Shonda, remember that while you're working on cultivating referral sources, you'll also want to be working on getting individual, paying clients too! To this end, your network will be a great asset.

Here's a list of potential prospects. Offer them a 50% discount for being one of the first 10 inventories you complete as part of your new business launch! But they must also agree to serve as testimonials and referrals for you if they are satisfied with your services (and they should be!) Then you'll be able to feature them on your website and in your marketing materials. (Be sure to get a signed release form giving permission to feature them in your advertising, without revealing details about their specific inventory -- and be sure to take pictures of them -- and you -- while the inventory is in progress. You might bring along a friend or family member to take these "extra" posed photos of you "in action" with clients.)

You can make up little business-card sized "Grand Opening Certificates" which offer the discount, either to a specific number of people or with a time limitation (valid on inventories scheduled by Aug. 31, 2007; subject to availability). Staple those to your brochures and include them in the letters you send to your network (see below0.

Who's In Your Network?
* Friends
* Relatives
* Parents of children's friends
* Parents of your friends
* Relatives of your friends
* Club members (country club, swim club, town club, collecting club, sports club)
* Common interest associations/affiliations
* Military service people
* Your holiday card list / personal address list (send a letter, brochure, and business card to each and every one of them announcing your new venture)
* Sorority/fraternity
* Cousins
* Neighbors, block-party attendees
* Sports team members

Professional / Third-Party Contacts
* Real Estate Brokers
* Financial Advisors (especially for estates)
* Attorneys (especially real estate attorneys)
* Bankers (again, look for ones who work with estates)
* Insurance Agents

Business Contacts
* Current and previous associates and managers
* Consultants
* Vendors, Suppliers, Salespeople
* Professional associations
* Seminar, conference, and workshop attendees
* Business owners (a wholly separate market to target)
* Insurance and financial industry associations (NAIFA, IIA, SFSP, FPA -- all of these have local chapters and usually newsletters that you can advertise in -- good for "name recognition" before you send your letter and make the follow-up call -- remember, it takes 9 impressions before you become memorable!)

Educational Contacts:
* Elementary, middle, and high schools friends and teachers
* College friends, alumni associations (they will often put in a notice about your new business in their "Alumni Update" newsletter -- great if you're still "local")
* Professors, coaches, advisors
* Adults education teachers and/or classmates

Community Contacts:
* Civic and political leaders
* Clergy/congregation (You should DEFINITELY put an ad in your church bulletin if you're active in the church)
* Volunteer affiliations, PTA
* Health club members
* Local organizations; boards, scouts

Most of these (in contrast to insurance agents) will be "warm" referrals already -- that is, you can reference a personal association in your correspondence or conversations. They should "know" you or be at least 2 degrees of separation from you (in the whole 6 degrees of separation world). That is, if they don't know *YOU*, they know someone who DOES know you.

The club idea is a wholly separate one -- find them (check your local library for the Gale Directory of Associations and see which ones meet locally) and offer to speak to their group about home inventories. These are individuals who have a LOT of money invested in their items. They might (or might not) have catalogued their collections, but they also need home inventories, because a lot of them have custom display cases and specially designed rooms that would probably not be valued appropriately if they had a claim. You could also offer a special, time-limited savings offer for inventories booked within 30 days of your talk, and you could write an article for their newsletter (trade out for an ad in a couple of issues), if they have one.

Also, while you're cultivating referrals, consider contacting the manager of any local extended-stay apartment complexes (these often offer fully-furnished units). Offer a "group rate" to inventory all of them.

Does your town/city have a "small business suite" complex? Approach the manager and ask if you can bring in breakfast (preferred, it's cheaper -- donuts and bagels and juice) or lunch one day in exchange for being able to hang out in the common area and pass out your business cards and information to the business owners who rent space there. (Do it on your lunch break, or take the day off work to focus on business development.) We have units like this in Omaha ranging from 10 small suites up to buildings with 40-50 offices. If you charged $100 per room (most of these are small offices with rooms that are 8x10), you could easily make $1000 or more from one contact -- well worth the $30 in food and paper plates! Bring your schedule along to book direct appointments, but also *collect* business cards from people you meet, and add them to your mailing list. If the common area is slow, walk around and see which doors are open and just take a minute to introduce yourself and drop off a brochure. (In the first years of my business, we leased space at two of these kinds of buildings, and would have people come around a couple of times a month.)

Check and see if there are any "business inventory" specialists in your town -- you know, the kind that count widgets and stuff. Contact them and exchange information -- you're likely to get some calls for *that* type of inventory service, and you'd appreciate *their* referrals for home inventory services or small businesses looking for "non-sale" inventories.

Finally, I'd second the thought that there are business networking meetings that meet at ALL hours of the day. And if there's not, YOU should start one! (Contact Business Networking International , BNI.com, for details). I used to belong to one that met for one hour at 7 a.m. every Friday morning. I did it for about a year, and then I remembered that I'm *not* a morning person! Fortunately, by then, many of my other marketing efforts had kicked in.

Good luck! And be sure to let us know what is/isn't working for you!

("Who's In Your Network" handout compiled by Linsey Levine, MS)

-- Edited by Bridget at 10:58, 2007-07-19

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Fred,

I like your suggestions.  One thing that I have done to build on your suggestion about using part of an inventory you've done is this:

I have used parts of my "practice" inventories.  I created an inventory titled "Demo" or "Sample."  I used data from three or four different inventories.  The data that I put together allows me to emphasize various facts about the reports that will be of value to the customer.  These include the room and/or category totals and the grand totals.  These help the customer determine if they have adequate insurance coverage.

I also include some comments in the notes sections to demonstrate how these notes can be used and personalized.  One item has the note "To be given to my daughter ______ as a part of my estate."  For artwork I've included the comment, "To be cataloged by a licensed art appraiser."

The use of the "Demo" inventory does create interest and confidence in the finished product.

__________________

George A. Childs
Owner

Quality Home Inventory Service, Inc.
24 Stockton Dr. 
New Castle, De. 19702

www.qualityhomeinventory.com


Moderator

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Great feedback!  I would also like to add that it would be very helpful to have a sample of your finished product to bring with when you eventually meet face to face with your potential partners.

Put some time and thought into your final product so it looks really great....first impressions are critical so don't cut corners on getting your materials professionally printed, nice logo shirts etc...    You can use your own home or a friend/family member for the sample inventory and it's great practice too!

You might also search around for any other business organizations that may be of lower cost....many areas have business associations that are specifically for women which are another great resource.

One more thing which is very important.  Be persistant and patient.... as Marshiel suggested, people are very busy .... keep at it and be creative.  Start with a letter and brochure, suggest a meeting .... if you have a hard time getting their attention then send a postcard, another letter, call ... basically do what ever it takes and don't give up!   Once you establish some parterships you'll realize some serious benefits of steady referrals.

Always consider the "what's in it for me" factor when speaking with potential partners.  Focus on how you can help them be successful! Some business owners also use cash or gift card incentives to keep their partners motivated.


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Fred Knapp
Innovative Software, LLC
Business Development & Software Solutions
www.HomeJournalBusiness.com
www.HomeInventoryBusinessForum.com

Member

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Posts: 24
Date:

Ok, I am at a cross road, and need some advise. I have my website, brochures, business cards, and car magnet. Now I am ready for the marketing part. Should I try a mail out first to the Insurance companies and Realtors and wait for a responce? Or, should I try to contact them for a one on one meeting? I am working full time at another job, but I really believe in this business but not to sure about the marketing part. Any help would be great. Also, as far as the COC, in my area all the small business meeting are in the mornings while I am at work, how can I use the COC to my advanage?

Thanks
Shonda
www.chipsofmiddletn.com


__________________

Shonda Thomas
Middle Tennessee
Inventory Specialists


Member

Status: Offline
Posts: 24
Date:

Ok, I am at a cross road, and need some advise. I have my website, brochures, business cards, and car magnet. Now I am ready for the marketing part. Should I try a mail out first to the Insurance companies and Realtors and wait for a responce? Or, should I try to contact them for a one on one meeting? I am working full time at another job, but I really believe in this business but not to sure about the marketing part. Any help would be great. Also, as far as the COC, in my area all the small business meeting are in the mornings while I am at work, how can I use the COC to my advanage?

Thanks
Shonda
www.chipsofmiddletn.com



__________________

Shonda Thomas
Middle Tennessee
Inventory Specialists

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