Yes, your answer helps a lot! Doing it this way allows the potential client a little time to get to know you, putting their mind at ease! Even if it's a "rough estimate" over the phone, courtesy and professionalism will take you to the next step!
I usually wait until I visit the customer and discuss the details and have them sign the contract. Then I can give them a better idea of how long it will take and how much it will cost. But for a "rough estimate" I do ask about the size of the house, number of rooms to be inventoried, if the garage and exterior grounds are to be included, collections and collectibles to be included, and any special needs (weapons, art work etc.)
I recall reading in one of the messages on the old (archived) bulleting board some of the questions that others ask. The problem is I don't recall where to look. Perhaps after summer vacations you'll get a better response.
I hope this helps.
Good luck.
George
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George A. Childs Owner
Quality Home Inventory Service, Inc. 24 Stockton Dr. New Castle, De. 19702
Does any one have a script when it comes to answering their phone. For example, what things do you ask over the phone other than their name, address, etc...?
sq. footage # of rooms other storage areas (garage,attic,unfinished basement,...) collections/collectibles
Any help would be appreciated! Any SAMPLES (TRIP@fuse.net) would be GREATLY appreciated!! Thanks. I really like this forum!
